FAQ

Definetely YES. You can book online directly on our booking form, or simply just inform us of your request upon WhatsApp booking. We can provide up to 3 baby seats and up to 3 booster seats.

Yes. Our Ibiza Chauffeur Service allows you to request whatever car you wish. Please bear in mind that in the case of special vehicles we require a minimum of 2 week’s notice in order to be able to confirm your selection.

As a licensed Ibiza shutlle services provider, we uphold all the local health and transport regulations in order to provide safe transportation anywhere in Ibiza. All our vehicles are cleaned regularly with disinfectant and fulfill strict requirements against the spread of Covid19.

Yes, we have all the necessary licenses for passenger transport. We are, as well fully insured for this type of activity.

Yes, of course! All you need to do is make a mention of it when you book your transfer. Based on this information we will make all the necessary arrangements and fare adjustments.

Yes, we love animals and always enjoy having them travel comfortably aboard our transfers.

You don’t have to worry about it. If you booked an Ibiza airport shuttle service with us, we are monitoring the status of the flights connected to our transfers in order to provide a quality service. We are also happy to receive updates from our guests regarding any delays, cancelations or anything that might influence your transfer.

Easy, your assigned driver will wait for you in the Ibiza arrival hall holding a sign with your name on it. In case you can’t locate our driver, please be so kind to reach us at 034-642454868 and we will gladly assist you.

Yes. We provide door to door transfers to and from any point on the Island, including transfers from Ibiza Airport.

No. Our rates include the transportation service plus a 45 minutes waiting time for any transfer from Ibiza Airport or 15 minutes from any other location. If you exceed the waiting time, then we will add a surcharge in accordance to the booking terms: https://www.ibiride.com/booking-terms/

Ibiride calculates its rates so that all our services are provided at a high standard of quality. However if you feel that our drivers have been diligent in their service towards you and their attitude and professionalism deserves a reward, than be our guest. Tips are not expected but welcomed.

Bookings of any type can be canceled free of charge if done at least 48hours prior to the date. For further details please read our extended cancelation policy: https://www.ibiride.com/booking-terms/

Yes, we can help you with that! Simply ask for our Chauffeur Service. It offers you the possibility of hiring a private driver with or without a vehicle. The driver and/or car can be at your disposal 24/7 so that you can enjoy the most of your vacation in Ibiza.

All our quoted rates are per vehicle. IbiRide is a company that provides private services, private means that the vehicle will be available exclusively for you and your group.

Our Ibiza shuttle services can be booked online at any time, but not earlier than 3 days prior to the pickup date. Our recommendation is that you book 3 days prior to the pick-up date. For bookings made at least 3 days prior to the pick-up time we can guarantee your transfer. We can also accommodate last minute requests based on the availability of our resources, but not less than 1 hour before the pickup.

Unfortunately, the public taxi companies in Ibiza does not offer the possibility to book online a taxi in advance.

On the other hand, they have a Taxi Click App which make the process more simple.

Unfortunately our vehicles are not adapted for such type of transfers.

Yes. Our drivers are prepared to meet all the requirements for providing an excellent service.

You can make an online reservation via the booking engine on our website at any time. Our team will provide you with a written confirmation via e-mail once the vehicle and services are available for you.

For short notice bookings (48 hours prior to pick-up time), in order to guarantee the service, it is best if you contact us directly via email, phone or WhatsApp. Our team will promptly try to accommodate your request.

The airport taxis are cheaper than Ibiza shuttle services, but are priceless if you care about your time or you are more than 4 people. If you are looking for a economical solution is better to grab a taxi.